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Educational Programs

Reading Program

The Reading Program offers Children an introduction to reading and is developmentally appropriate. This Program utilizes a variety of resources such as activity guides, worksheets and extended learning experiences throughout the classroom. This Program is designed to help Children achieve language development, comprehension and thinking skills.

Emergent Curriculum Program

The Emergent Curriculum Program for School Age Children is implemented whereby Children have a say in what themes interest them, and with the teachers supervision they conduct research and hold discussions. Daily, in the afternoon sessions, homework help is offered to School Age Children.

IPad Program

ICSG introduced an iPad Program to further enhance the educational age-appropriate curriculum. The iPad Program is a very powerful, creative, interactive tool that provides content for endless learning possibilities. The iPads apps are tailored to the Children’s different learning styles providing an opportunity to have easy access to information making learning fun, engaging and memorable.

Music Program

The Music Program is specifically designed by a professional Music Teacher and implemented weekly for each age group. Children are introduced to rhythm, beat, tempo and a variety of musical styles and genres with opportunities to sing, dance and move creatively. Children have the opportunity to learn about and play a variety of musical instruments. This Program not only promotes musical awareness but instills listening skills and co-operation.

Mandarin Program


The Mandarin program is designed to enhance the Child`s ability to speak, read and write in Mandarin.

Mandarin language is best learned in an immersion environment from the very young age . Children participate in a variety of fun and lively activities centered around Mandarin learning, including art, music, role-playing, games, etc . To support and encourage the learning of a new language children are provided with various materials such as workbooks, video clips, and picture symbols, etc.

The program provides the children with choices and challenges to promote cooperative learning experiences, both teacher directed and child centered.

Marial Arts Program

Our Martial Arts Program is specifically designed by a Master of Martial Arts and is implemented weekly at various sites . The program focuses on teaching and developing fundamental Martial Arts skills. The children work towards building essential qualities such as self confidence, team work and sportsmanship. Through the various drills the children improve their mental and physical strength and become more aware of their surroundings.

Rainbow  Fun and  Love Your Heart

The Rainbow Program supports the development of physical activity skills for Children ages three years and up. This Program is implemented and supervised by our teaching Staff regularly. The teachers implement physical activities that empower Children to not only feel good about themselves but, provides an outlet for stress, and improves their learning ability and builds co-operative skills. It also strengthens their bones, improves flexibility, works the heart & lungs, develops co-ordination, balance and helps to maintain a healthy weight.

Love Your Heart Program focuses  on health, safety and nutrition. Our teachers introduce Children to concepts of healthy living through innovative and educational activities. Children and families are encouraged to get involved !

Summer Camp Program

A full time Summer Day Camp with a dynamic Program that includes various sports activities and nutritious hot lunches and snacks. We also have various special interest clubs and have special entertainment scheduled throughout the summer. (Summer camps are not offered at all our locations)


Ideal Child Services Group’s (ICSG) program for young Children aligns with the Minister’s Policy Statement and the pedagogical document, “How Does Learning Happen?”

Ideal Child Services Group’s Program incorporates “Early Learning for Every Child Today” as the framework to guiding Children.  Some of the other Ministry documents ICSG refers to and implements in its programming are the “Ontario Early Years Framework” and “Think Feel Act: Lessons from Research about Young Children.”

Each of ICSG’s programs encourages Children to be actively involved in the learning process. The Programs create rich learning environments for Children to flourish and reach their potentials with activities to nurture the intellectual, physical, social and emotional growth. ICSG believes that Children are unique with individual strengths and competencies therefore they are given the choice to pursue activities of their own interest.  This provides the Children with the opportunity to be creative and innovative as they learn. As they pursue their choices and plans, Children explore, ask and answer questions, solve problems, and interact with peers, Staff, Students, Volunteers and other adults. Reference links below.

Ministry of Education


How Does Learning Happen?




Minister’s Policy Statement




The Staff are true professionals who connect with Children, ensure safe environments, plan and extend play, reflect on successes, document the Children’s play and learning and communicate regularly with Parents/Guardians.

The Staff construct a curriculum that reflects the interests and needs of the Children in care by taking the knowledge of Child development, knowledge of how Children learn and a well-grounded understanding of Children’s play to deliver a live program.

Through continual observation and attention, the Staff support Children in developing strategies and to regulate their emotions while recognizing the effects of their actions on others.

The Staff prepare weekly programming based on the Children’s interests and what they are currently learning during the day in a play-based environment. In addition, documentations highlighting the Children’s experiences are posted throughout the classroom.

The role of an ICSG Staff is to:

  • Establish a supportive social environment that supports autonomy and self-esteem
  • Establish positive relationships, friendships and conflict resolution
  • Provide responsive care to all Children in the program while meeting their individual needs
  • Design a supportive physical environment that is conducive to learning
  • Provide new play possibilities through interest centres
  • Be an involved play partner
  • Foster, observe and document significant behaviour/developmental milestones
  • Incorporate the community

Our planning process of determining interests and planning play opportunities in all developmental areas is available to the families through recorded observation. This approach celebrates new ideas and supports the spontaneity of the developing child. The Staff expands the Children’s interests by adding materials, asking questions and scaffolding the Children’s learning by providing new challenges and ideas.

Children are Competent, Capable, Curious and Rich in Potential

Ideal Child Services Group recognizes that each child is a unique individual who brings his or her own abilities and challenges to the program and deserves the encouragement and space to try new things, explore new ideas and develop their own unique creativity.

ICSG provides an environment that fosters curiosity, one that allows Children to explore. We believe that every child deserves a safe and caring environment in which to grow and develop to their maximum potential.

ICSG understands the importance of taking Children’s stages of development into consideration. For each Child, their stage of development is individualized and differs based on developmental factors and their unique family, community and life experiences. In each case, we aim to integrate all areas of the Child’s development into our program in a holistic way.  All individualized plans are incorporated into the program and will be reviewed upon enrolment and annually thereafter by Staff, Students and Volunteers.

ICSG’s goals for Children are consistent with the Ministry of Education’s pedagogy and include the following:

  • Every Child has a sense of belonging when he or she is connected to others and contributes to their world.
  • Every Child is developing a sense of self, health, and well-being.
  • Every Child is an active and engaged learner who explores the world with body, mind, and senses.
  • Every Child is a capable communicator who expresses himself or herself in many ways.

Children play to learn.  Play provides the foundations for language and literacy; for mathematics; science and technology; and for the arts.

Daily the Children are engaged in circle time where ideas are shared and concepts are learned. They are involved in play with a variety of construction items learning the concept of size, shape, weight and texture.  The Children explore math concepts by counting and comparing indirectly preparing the Children for future academic programs. Children are exposed to art mediums; drawing pictures, identifying colors for the purpose of creating and self-expression.  Children are further exposed to hands on cooking activities which help develop a sense of pride and confidence in the Children’s skills and abilities. They are engaged sensory play which stimulates the senses of touch, smell, taste, sight and hearing while they play, create, investigate and explore.

Throughout the day, Children use science materials imaginatively and purposefully to discover cause and effect and a different way of seeing the details of all the natural elements in their environment.  Children are encouraged and are provided with role playing possibilities that reflect culture and diversity stimulating an awareness of the world through imagination and creativity.  Children experience the environment through exploration, investigation and self-regulation.

Learning is extended to the outdoors from the indoor classroom and reaches out to our community through local community walks, or special guests that visit our programs. The outdoor learning environment provides extended opportunities for all elements of learning; gross motor development, nature exploration, independent and cooperative games. When weather is inclement and unpredictable alternative gross motor activities for the Children are provided indoors.

The Montessori Philosophy promotes the Children’s innate ability to learn in a well-prepared environment that displays order, beauty and reality. The Children learn through specifically designed material that targets all the areas of development. It encourages Children to develop observation skills by being exposed to a wide variety of activities. From the moment that they enter the classroom, each step in the Children’s education is seen as a progressive building block ultimately forming the whole person.

The Music Program is specifically designed by a professional Music Teacher and implemented weekly for each age group. Children are introduced to rhythm, beat, tempo and a variety of musical styles and genres with opportunities to sing, dance and “move” creatively. Children have the opportunity to learn about and play a variety of musical instruments. This program not only promotes musical awareness but instills listening skills and co-operation.

The iPad Program enhances the educational age appropriate curriculum.  The program is a very powerful, creative, interactive tool that provides content for endless learning possibilities.  The iPad’s apps are tailored to the different Children’s learning styles providing an opportunity to have easy access to information making learning fun, engaging and memorable.

The Martial Arts Program is specifically designed by a Master of Martial Arts and is implemented weekly at various sites. The program focuses on teaching and developing fundamental Martial Arts skills. The children work towards building essential qualities such as self-confidence, team work and sportsmanship. Through the various drills the children improve their mental and physical strength and become more aware of their surroundings.  [Martial Arts is not offered at all our locations]

The Summer Camp/Program includes various sports activities, interest clubs and special entertainment throughout the summer.  [Summer camps are not offered at all our locations]

The weekly program activities are linked to the Continuum of Development. In the Infant, Toddler, Preschool, Kindergarten and School-Age Programs, play highlights for each individual Child are documented in the Documentation of Children binder to demonstrate to Parents how their Children are developing and learning through play. One of our main goals is to maintain continuous links with families and Parents describing play experiences and how the Child’s play is linked to learning through:

  • Daily communication
  • Children’s Portfolio’s
  • Daily Information Charts
  • Children’s Evaluations
  • Parent/Teacher Interviews
  • Open Houses and Concerts

To Promote the Well-being, Health, Nutrition and Safety of Children


ICSG understands that the first step in establishing and nurturing health, safety and well-being for Children in our programs is through the connections they make with the program Staff, Volunteers and Students on placements.

Ideal Child Services Group is committed to acting in the best interest of all Children.  In the course of our professional duties, we are required by law to report any suspected child abuse to the appropriate authorities.  Prior to the intervention of the appropriate Child Welfare Agency, we are not authorized to inform the Parent/Guardian or to investigate any allegation/ suspicion of child abuse.

For the well being of Children, ICSG ensures that policies are in place for sanitary/infection control and are reviewed by the Staff on a regular basis. Staff ensure that they wash/sanitize their hands as per Public Health requirements and are responsible to enforce the handwashing procedure with Children as required by the Public Health Department.


ICSG meets and exceeds all health and safety requirements of the Ministry of Education and local government bylaws and ensures that all Staff are fully trained in Standard First Aid and CPR/AED level C.

Each Centre conducts monthly fire drills including an annual practice evacuation to the assigned emergency shelter as per the posted information.  Should an emergency arise requiring evacuation, Parents/Guardians will be notified.  Parents/Guardians must ensure that the information [home, work and emergency contact telephone numbers] in the Child’s file is current.

ICSG’s trained Health and Safety Representatives take the necessary steps to ensure that all preventative measures are in place so that the children’s safety is not compromised.  All Staff adhere to safety standards and practices in order to minimize the number and the severity of accidents that happen at the Centres. 

An Accident Report is completed, stating the details surrounding the incident and the type of First-Aid that is required.  Parents/Guardians will be requested to sign the Accident Report and a copy is provided.

In the event of a serious accident, where further medical treatment is necessary, 911 will be contacted for immediate emergency assistance. The Parent/Guardian will be notified promptly and will be required to pay all expenses incurred due to an emergency involving the Child [i.e. ambulance].

Serious occurrence reporting provides ICSG with an effective means of monitoring the appropriateness and quality of our service delivery.  ICSG is responsible for ensuring Program Managers, Supervisors and Staff can identify a serious occurrence, immediate response procedures to an incident that is a serious occurrence and the expected steps in reporting a Serious Occurrence.

Serious occurrences must be reported to the ICSG Program Managers and the Executive Director and are defined as follows:

  • Any death of a child who received child care at a home child care premises or child care centre, whether it occurs on or off the premises.
  • Abuse, neglect or an allegation of abuse or neglect of a child while receiving child care at a home child care premises or child care centre.
  • A life-threatening injury to or a life-threatening illness of a child who receives child care at a home child care premises or child care centre
  • An incident where a child who is receiving child care at a home child care premises or a child care centre goes missing or is temporarily unsupervised
  • An unplanned disruption of the normal operations of a home child care premises or child care centre that poses a risk to the health, safety, and well-being of children receiving child care at the home child care premise or child care centre.

Serious occurrences are reported to the Ministry of Education.  A “Serious Occurrence Report” is completed and filed on the Child Care Licensing System.  In addition “A Serious Notification Form” is posted to communicate information to the Parent/Guardian about the incident, outline follow-up actions taken and the outcomes. The form will be posted by the Childcare License and Licensing Summary Chart for Parent/Guardian viewing for a period of 10 days.


All Parent/Guardians must provide proof of immunity for the Child as required by the immunization of School Pupils Act. Children will be refused registration to the Centre if they are not adequately immunized. Parents/Guardians are required to provide updated immunization at the time of admission and must submit the updated record as changes occur.

If a Child has been exempted from any immunization by the Medical Officer of Health, a copy of the Statement of Conscience or Religious Belief as well as the Statement of Medical Exemption must be provided to the Centre. In the event of an outbreak, the Child with the incomplete immunization of a particular outbreak will be required to stay away from the Centre, until the Medical Officer of Health allows the Child to return.

As Children arrive each day, the Staff will conduct a visual assessment of the Child.  Staff will alert and notify the Supervisor/Designate for any signs of ill health.

When a Child displays any of the ill health symptoms arrangements will be made to isolate the Child from the other Children.

Parents/Guardians will be called to pick-up their Child who becomes ill. Parents/Guardians must ensure that they are available or an emergency person [who understands the responsibility involved] to pick-up the Child immediately.

Parents/Guardians should be prepared to either return home with their Child, or to take the Child to the Doctor, should the Staff be concerned about the Child’s health.  The “Symptoms of Ill Health Form” will be completed by the Staff and signed by the Parent/Guardian.  A copy of the form will be provided.  The Supervisor/Designate will advise the Parent/Guardian if exclusion from the program will be required.  Children will be excluded from the program for at least 48 hours in the event any of the following symptoms are evident:

  • Common cold/fever (38.1C/100.5F or higher) especially if temperature remains persistently high, including scarlet fever
  • Frequent productive cough/sore throat including strep
  • Undiagnosed rash – Impetigo, hand, foot and mouth, fifth disease
  • Ringworm of the body or scalp
  • Any unexplained bodily discharge – pink eye
  • Persistent pain
  • Scabies
  • Diarrhea and/or vomiting
  • Pinworms
  • Head lice

Once the Child returns to the Centre after the exclusion period, and his/her health condition does not improve, and/or gets worse, the Supervisor/Designate may request a follow up doctor’s note in order to protect other Children.

The Supervisor/Designate can refuse to accept the Child if they, in their reasonable judgment, believe that the Child’s illness may compromise the health of the other Children in care.

Prescription drugs or medications will only be administered once the Parents/Guardians have signed the Centre’s medication authorization form on a daily basis, as required. The Parent/Guardian must hand deliver the medicine in the original container. Only medication prescribed by a Doctor will be administered.

Non-prescription medication including vitamins are considered a “drug” and therefore require specific written instruction from the doctor.  The same procedure for prescribed medications will apply.

Medication will not be used beyond the date of expiration on the container or beyond any expiration of the instructions provided by the Parents/Guardians.

Inhalers can be necessary when Children have asthma or contract a cold and/or virus.  Inhalers prescribed for asthma require an Asthma Action Plan form that must be completed and signed by the Doctor. Inhalers prescribed for colds and/or viruses must be accompanied by a Doctor’s note that includes specific instructions for the medication. 

Medication for seizures and diabetes can only be administered upon the Doctor’s completion of the “Action Plan Form” specific to the medical condition.

The ICSG Management may refuse to administer medications or procedures [e.g. insulin injection, oxygen therapy, suppositories] should they be considered to exceed the expertise or the confidence of Staff members.

At the time of enrolment the Parent/Guardian must provide written instructions for the Child outlining any food restrictions or allergies, including alternatives.  A list of all food restrictions or allergies is post in each common area, in the kitchen, in each classroom and travels with each group of children including when the children are engaged in outdoor play.

For serious allergies, the Parent/Guardian will be required to provide the Centre with all the necessary medical information/equipment including an “Action Plan” completed by the Doctor, and will be responsible to provide training to the Staff and Volunteers as required.  Training will include procedures to be followed in the event of a Child having a reaction, recognizing the signs and symptoms and administering medication.  All individualized plans will be reviewed upon enrolment and annually thereafter by the Staff, Students and Volunteers.

The Centre does not permit nuts, peanuts or nut/peanut products to be brought into the Centre, or any food labelled with “may contain traces of peanuts or nuts”

Parents/Guardians/Children must ensure that hands are thoroughly washed and teeth are brushed prior to entering the Centre after consuming peanut butter or other such products. Parents/Guardians with Children who may experience an anaphylactic reaction will be required to notify the Supervisor immediately and comply with the ICSG Anaphylaxis Policy.

ICSG’s main goal is to ensure the health and safety of all Children in care.  In order to protect and maintain the Children’s good health, parental support and co-operation is essential in this process.  The Centre will continue to provide care for a Child as long as the medical needs of the Child are within the capabilities of the Centre.

If any Child is reported to be ill with any communicable disease, the Public Health Department will be notified.

Following a communicable disease, a doctor’s note is required to confirm that the Child is well enough to return to the Centre.  A sign is posted in each room, informing Parents/Guardians that Children may have been exposed to a communicable disease outlining the symptoms to look for.

Parents can speak to the program Staff at any time to view our complete health and safety policies and protocols.


ICSG is committed to the development of healthy people. We strive towards educating young Children and their families on nutrition and healthy child development. By providing Children with healthy eating choices, we are mentoring life-long skills to nutritiously feed and nourish their bodies for optimal health and development. All menus are comprised of an assortment of healthy food items from each of the food groups in the Canada Food Guide, with a focus on reduced sodium and sugar and an emphasis on whole grains and whole foods.

ICSG menus are rich in fruits, vegetables and whole grains which are healthier and provide the body with a high concentration of vitamins, minerals, dietary fiber and are low in fat.

ICSG’s full day Infant, Toddler and Preschool programs provide a morning snack, lunch and afternoon snack to the Children. The Kindergarten and the Before and After School Age programs fall under the school nutrition framework and on non-instructional days, ICSG provides full day care where morning, snack, lunch and afternoon snack are provided to the Children.

ICSG collaborates with a cook and a reputable catering company.  The catering company consults with a registered dietician to develop standard menus for all of our programs that are both nutritious and appealing for Children. ICSG menus follow Canada’s Food Guide and are culturally sensitive. You can view the menu on the Parent Communication board and samples are provided on the ICSG website. ICSG accommodates dietary or religious food requirements for Children in the program.

Relationships among Children, Families, Staff and Community Partners

It is one of ICSG’s core values to foster collaborative and co-operative relationships among all partners.

ICSG Staff play an important role in supporting families by caring for their Children and increasing their Children’s growth, development and well-being in a comfortable, safe and secure environment. Parent participation and decision making in their Children’s program develops personal growth and confidence in parenting.

ICSG provides opportunities for family involvement through; program surveys and ongoing written and face-to-face communications.  We use parent input to improve our programs and services.

ICSG strives to promote a sense of belonging for Children and their families in the programs by creating positive interactions and collaboration of families. We understand that relationships of trusts are the basis for learning and co-operation.

Every child is given the opportunity to develop personal responsibility and social skills, to learn to problem-solve and to learn about diversity and inclusion.  

The skills of conflict resolution are important to lifelong learning. As competent individuals, Children are active participants in resolving conflicts. We encouraged Children to come up with ideas and solutions to problems that arise.

ICSG extends respect, empathy, trust and integrity which are the core values in interactions with Children and families. ICSG aims to ensure that families have the support of available, affordable, safe, reliable, high quality licensed child care for their Children.  Licenses are renewed annually upon inspection and approval by the Ministry of Education.  Appointed Program Advisors visit the Centres, usually unannounced, to enforce the requirements of the Child Care Early Years Act and to verify that each Centre satisfies all licensing requirements.

Ideal Child Services Group has a “Purchase of Services Agreement” with Toronto Children’s Services. Toronto Children’s Services approves subsidy for families who qualify for subsidized financial assistance. An appointed Intake Worker takes care of approving Children’s placement in our Centres. A Children Services Consultant, assigned to each Centre, monitors and inspects the site, usually visiting unannounced, to ensure ICSG meets or exceeds the requirements of the City of Toronto’s Assessment for Quality Improvement.        

Our Centres are inspected by Toronto Public Health Inspectors, who examine sanitary procedures, cleanliness, and the implementation of the health and safety practices in the Centres.                                                                 

ICSG aims to foster outreach, engagement and communication with families about the educational program and the Children’s learning experiences via daily communication, newsletters, Facebook and ICSG’s Website. 

ICSG Staff believe that families are experts on their Children therefore Parents are encouraged on an on-going basis to share their knowledge; this practice is integral to the success of the Children. The Parent /Guardian is encouraged to become involved in the Centre in some of the following ways:

  • Become a Member of the Parent Committee
  • Join the Fund-Raising activities of the Centre
  • Attend special events 
  • Forward suggestions regarding the Centre operations to the Supervisor

The Ideal Child Services Group Code of Conduct sets clear standards of behaviour that apply to Parents, Guardians, Student/Volunteers, Teachers and/or Board Members whether they are on Childcare property, school buses, at Childcare events or activities.

All members of the Childcare community are to be treated with respect and dignity regardless of race, creed, sexual orientation, or disability, especially persons in positions of authority.

Ideal Child Services Group believes that Parents/Guardians play a formative role in the development of a Child’s sense of justice, equity and the dignity and worth of all members within our Centres.  Parents also act as one of the most influential role models within a Child’s life.  It is the expectation that all Parents/Guardians model acceptable behaviour at all times within our Centres.

Ideal Child Services Group strives to involve local community partners and engaging those partners in supporting the Children, families and Staff.

ICSG provides learning opportunities and practical work experience, in the areas of programming and administration, to members of the community through the recruitment, placement, training and recognition of Students/Volunteers.

Several ICSG Centres are located in schools, so relationships with principals, faculty and teachers are critical. ICSG is committed to working collaboratively with all of our community partners as we work together on the mutual goal of providing the best possible Child Care service to families

Positive Self-Expression, Communication and Self-Regulation

At ICSG inclusive programming leads to Children’s sense of belonging. Positive learning environments and experiences, focused on active play-based learning, encourage Children’s communication, self-expression and self-regulation.

ICSG fosters, supports, encourages, responds to and documents the many ways in which Children articulate their ideas, honouring and reflecting in the program Children’s home language and culture.

In our inclusive learning environment, we welcome Children of all abilities. Respect for diversity, equity and inclusion is vital for optimal development and learning. Individualized program plans are developed to ensure that all needs of the children are met to allow for the each Child’s individual success.  All plans are reviewed upon the Children’s enrolment and annually thereafter by Staff, Students and Volunteers.  Here are some of the ways in which we create an inclusive environment in our programs:

  • Recognize each child as having equal rights to participate in program activities and events.
  • Recognize and respect the unique qualities of each child and family, including ancestry, culture,  ethnicity, race, language, gender, gender identity, sexual orientation, religion, socio-economic status, family environment, and developmental abilities and needs.
  • Create strategies that value the culture and first language of all Children.
  • Establish programming strategies to foster an inclusive learning environment in which every child can participate.
  • View the diversity of Children and families as an asset, and plan programs to reflect differences and enrich the environment.

ICSG programs focus on active play-based learning as the way that Children naturally learn best. When Children are manipulating objects, acting out roles, or experimenting with different materials, they are engaged in learning through play. Play allows them to actively construct, challenge, and expand their own understandings through making connections to prior experiences, thereby opening the door to new learning. Intentional play-based learning enables Children to investigate, ask questions, solve problems, and engage in critical thinking. Play is responsive to each child’s unique learning style and capitalizes on his or her innate curiosity and creativity.

ICSG’s program also supports Children’s self-regulation, their ability to deal with stress and remain calm, alert and ready to learn. When Children are calmly focused and alert, they are best able to modulate their emotions, pay attention, ignore distractions, inhibit their impulses, and understand the consequences of their actions.

Supporting Staff in Continuous Professional Learning

ICSG is committed to providing the highest quality Child Care through ongoing Staff training and development.  It is ICSG’s belief that the quality of the program depends on the Staff having knowledge of current theory and practice in the Early Childhood profession.  Professional development is the joint responsibility of Staff and Management.  Management also encourages Staff to engage in their own professional development.

ICSG is committed to the employment of trained Staff who are registered and maintain good standing with the College of Early Childhood Educators and the continued employment of untrained Staff whose contribution to the team reflects their wealth of experience.  Those untrained Staff members who are prepared to undertake external studies in order to gain qualifications will be supported throughout the duration of their study.

All Staff members are required to attend monthly Staff meetings at which:

  • Resources, skills, ideas, professional development experiences and expertise are shared.
  • Group professional strengths are identified and whole group goals for professional development are set.
  • Suggestions are made with regard to seeking support and advice of resource people to further help develop Staff skill and knowledge.

All newly appointed Staff are provided with a Policy and Procedure Manual, Program Statement and Individualized Program Plans that they are expected to review and sign off on prior to commencement of employment which includes the Staff Code of Conduct and all operational details.  An orientation session with the new Staff is conducted by the Supervisor which involves a tour of the Centre. The session further provides the Staff member with WHMIS, Human rights, Safety Awareness Training and other pertinent information regarding the day to day procedures and Staff responsibilities to be successful in the new role.

New Staff members will participate in a probationary 30 and 60 day informal performance evaluation.  A formal performance evaluation will be conducted upon successful completion of the 90 working day probationary period.

Existing Staff members will be involved in a performance evaluation annually to identify individual strengths and to plan for individual professional development.

ICSG promotes the Ministry of Education’s “How Does Learning Happen?  and The College of Early Childhood Educators’ framework for Continuous Professional Learning (CPL) as a resource to support professional learning for individuals and teams within our organization.  

Formal professional learning is vital, but we also know that the most central professional growth happens day-to-day, as our Staff interact with Children and each other as self-reflective professionals.

Supporting Students and Volunteers

ICSG welcomes Students and Volunteers to work with the children.  ICSG supports the training of individuals who are studying or wish to pursue studies in Early Childhood Education.

All Student and Volunteers are provided with a Policy and Procedure Manual, Program Statement and Individualized Program Plans that they are expected to review and sign off on prior to any educational placements which includes the Staff Code of Conduct and all operational details.  An orientation session with the Student and Volunteer is conducted by the Supervisor which involves a tour of the Centre.  The session further provides the Student and Volunteer with WHMIS, Human Rights, Safety Awareness training and other pertinent information regarding the day to day procedures and responsibilities to be successful in the new role.

Documenting and Reviewing the Impact of ICSG’s Learning Program

Ideal Child Services Group provides high-quality care and a positive learning environment for all Children.

We strive to enhance all levels of Children’s development, with programming geared to every developmental stage. Through play experiences and the guidance of professionally trained Staff, the Children are exposed to challenging educational activities that stimulate:

  • A positive attitude towards learning
  • Decision-making capabilities
  • Interaction with, and respect for, others
  • Physical activity that develops gross-motor skills
  • Communication skills
  • Fine-motor development
  • Curiosity, initiative and independence

We are committed to facilitating an environment that will provide an opportunity for the Parent/Guardian, Staff and Supporting Agencies to access resources for all Children.

We strive to work collaboratively with the Parent/Guardian as we recognize their importance to any approach which may enhance the outcome of a Child’s development.

It is the expectation that all Staff of Ideal Child Services Group work together to respect the rights, diversity and dignity of everyone within its community to ensure a harmonious and caring environment.

Ideal Child Services Group, understands that pedagogical documentation is a way for our program Staff to learn about how Children think and learn.

The Staff make daily observations of Children in the program and use this information for future planning. ICSG’s intention is to move beyond reporting of Children’s behaviour, to find meaning in what Children do and experience. The purpose of our documentation is also:

  • A way to value Children’s experiences and help them to reflect on those experiences and what they have been learning
  • An opportunity to make Children’s learning and understanding of the world visible to themselves, to other Children, to their Parents and other families, to the program Staff
  • A way to reflect on developmental growth over a period of time
  • A process for program Staff to co-plan with Children about learning
  • A dialogue with families about Children’s experience and an invitation for Parents to add their own documentation about their Children’s learning
  • A self-reflection opportunity for program Staff, as they participate in continuous professional learning

Staff reflect and assess the program and environment daily to ensure that the program is meeting the individual needs of the Children and the group and that the environment is set up according to the interests of the group.

Staff meet the individual needs of the Children ensuring that Children attending a full day Infant program rest on their backs, according to the Children’s individual schedules.  Sleeping arrangements are consistent with ICSG’s Supervision of Children Policy and with the recommendations set out in the “Joint Statement on Safe Sleep”.   Children are assigned an individual crib, cot or mat for rest periods.  At the time the Child is enrolled the Parent/Guardian will be consulted respecting the Child’s sleep arrangements and at any other appropriate time (transitions, room changes, parental requests).  A written recommendation/individualized plan is necessary from the Child’s Physician regarding the placement of the Child for sleep if it does not align with the above practices.

Children attending a full day Toddler and Preschool program are provided an opportunity to rest up to two hours per day. Quiet activities are provided to Children as they transition from rest to the afternoon program.  Children enrolled in a Full Day Kindergarten or School Age program rest according to their own request. 

The Staff integrate the Montessori Philosophy into the program which is a Child centered method, hands-on approach that teaches the Children freedom to develop at their own pace and interact with others in a natural environment. It teaches Children to respect their environment and various cultures. The Children develop creativity, discovery, precision and self-discipline. Children work for the sake of the process, they explore their environment, communicate and share their discoveries.

The Supervisors demonstrate pedagogical leadership by reviewing weekly program plans and pedagogical documentations to ensure that they meet the Program Statement requirements. The Supervisors on a consistent basis observe program implementation and engage in conversation with the Staff and Children to ensure that all individual needs are meet in accordance to how Children learn.

Annually, all Supervisors complete a Licensing Checklist assessing the individual Centre’s program to ensure that the program quality indicators have been met.

Our Extended Day Programs: Before / After School Days, & Full Day PD Day/Camp Programs

ICSG’s extended day program for 4-5 year olds and 6-12 years of age is in keeping with the Ministry of Education’s Extended Day program to provide Children and families with a seamless day from child care to the school day.

At this particular age, Children are looking for challenges and opportunities to help plan their activities all while building self-esteem and discovering their talents through social, emotional, physical and cognitive play. Our  goal is to support Children through this discovery and provide environments that are safe, fun, hands-on and play-based which helps build upon Children’s self-esteem, interdependence and social skills to help them reach their full potential, in mind, body and spirit.

Behaviour Guidance

ICSG Staff, Students and Volunteers will ensure that all Children have a sense of belonging, are developing a sense of self, health and well-being, are active and engaged learners who explore the world with body, mind and senses and capable communicators.  Staff support Children in developing strategies to remain calm and to regulate emotions while recognizing the effects of their actions on others.

ICSG’s Behaviour Guidance Practices and core values are based on positive control techniques only.  Strictly prohibited practices are as follows:

  • Corporal punishment of the Child.
  • Physical restraint of a Child, such as confining the Child to a high chair, car seat, stroller or other device for the purposes of discipline or in lieu of supervision, unless the physical restraint is for the purpose of preventing a Child from hurting himself, herself or someone else, and is used only as a last resort and only until the risk of injury is no longer imminent.
  • Locking the exits of the Centre premises for the purpose of confining the Child, or confining the Child in an area or room without adult supervision, unless such confinement occurs during an emergency and is required as part of the licensee’s emergency management policies and procedures.
  • Use of harsh or degrading measures or threats or use of derogatory language directed at or used in the presence of a Child that would humiliate, shame or frighten the Child or undermine his or her self-respect, dignity or self-worth.
  • Depriving the Child of basic needs including food, drink, shelter, sleep, toilet use, clothing or bedding.
  • Inflicting any bodily harm on Children including making Children eat or drink against their will.
  • Leaving a Child unsupervised.

Anyone who observes a prohibited practice must make a report to the local child protection agency as per ICSG’s Behaviour Management Policy. All Staff, Students and Volunteers must adhere to the Behaviour Management Policy and cooperate with the child protection agency.

The Supervisor will ensure that a written record of monitoring Staff, Students and Volunteers is completed two times per year; once in March and once in October or immediately following an observed or reported prohibited practice. As per CCEYA all written records of monitoring will be kept on file for three years. Students or volunteers will not be left alone with Children.

Annual Review

All Staff, Students and Volunteers will review ICSG’s Policies and Procedures, the Program Statement, Individualized Program Plans and sign off acknowledging their understanding prior to interacting / working with the Children and annually thereafter or upon any changes or modifications to the Program Statement.  All acknowledgements will be kept in a secured file in the Supervisor’s Office for three years from the date they are made.  Each record is signed by all Staff, Students and Volunteers who conduct or participate in the review.   

Annual review of ICSG’s Policies and Procedures, Program Statement and Individualized Program Plans ensure the Staff, Students and Volunteers are prepared to handle any situation.

All Staff, Students and Volunteers must adhere to the Ministry of Education, Toronto Children’s Services, Fire Department and Health Department requirements.

Lack of compliance with respect to the Program Statement including Individualized Program Plans for Children or requirements set out by governing agencies will be subject to the Corrective Progressive Discipline Policy up to and including termination. (Follow the guidelines set out in Policy #24).


Learn More

About Us

About us

We are a non-profit organization and we operate five Child Care Centres in Toronto.
photo Gallery

Photo Gallery



Registered Early Childhood Educators, Early Childhood Assistants,
Supply Staff

Contact Information

Childcare Centre
Sandra Ditta
Childcare Learning Centre
Sandra Ubaldo
Children Are People
Childcare Centre
Heather Silverson
Childcare Centre
Tiffany Ghandhi
Childcare Centre
Jasmine Livingstone

What Parents Say

"We have been part of the Bonaventure family now for 3 years. We chose the Center purely for proximity, but learned early on that we hit the jackpot in childcare. The entire staff are like family and treat both of our children as such. I can leave my children, aged 1 and 4 with no concerns about how their day will be. The structure and programming is phenomenal and it is all done with love and support from the outstanding staff. We have plenty of friends with ongoing childcare issues and count our blessing each and every day for the home away from home for our precious children. I have recommended the center to many of our friends and will continue to do so. I believe it is childcare at its best."

Vickie Hiltz

"When I arrived at Baycrest Childcare Centre almost 6 years ago I was greeted with a knowledgeable, friendly staff who always allowed me to go to work and know my children were and is in good hands. Today a few of those staff members still remain and the level of care by all staff is not short of excellent. I am an active member of Baycrest Childcare Centre`s Parent committee, where we meet to discuss various issues within the care of our children. I find every parent has a voice and I have been always encouraged to bring forth any questions or concerns. Baycrest Childcare Centre is very diverse and a place where each child`s development is valued."

Roxanne St. Hill

"Pineway Child Care Learning Centre is a very caring and warm environment. The staff is the most pleasant and responsible people I have ever met. They are always ready to answer to your concerns and questions with a pleasant and positive attitude. My daughter enjoys being there because there is always something there for her to do. They are very patient and sensitive to the kids need, and are able to deal with each individual child’s needs. I must say that I am very satisfied with their job performance."

Norma Leggard

"Tumpane Child care center is a unique child care facility. My children look forward to attending the centre on a daily basis, according to my 8yrs old daughter I like that the teachers are fun, I like the writing table also. The staff at the centre interacts well with the children, and has a personalized routine for each child. It is a rewarding feeling, to know that my children are supported, and encouraged to be themselves while in care of the staff at the centre . The programs offered at Tumpane enhance the skills of the children and encourage them to embrace their differences. They continuously learn about the importance of multiculturalism. The newly introduced Montessori program is a brilliant addition; children in the JK room learn to develop their fine motor skills and the importance of working cooperatively. The teachers are professional and exceptionally talented! I choose this center because of the location, it is located in the same building as Tumpane Public School. The children are accompanied to and from school daily, after school programs are also available at the Daycare. During the summer months, special activities are planned for the children; they have a weekly picnic day and exciting field trips. This is a supportive and positive environment for children and I would recommend Tumpane Child Care Centre to all parents."

Judy Anne Harvey

"My husband and I have been extremely pleased with our experience at Children Are People Daycare. The staff is friendly and caring, and my children adore them. Each staff member takes the time to get to know the children in classes other than her own, thereby fostering a collaborative approach and creating a community feel which has made my daughters (and myself) extremely comfortable and happy. The program is comprehensive, even at the infant stage, and I have enjoyed watching my daughters develop under the guidance of the CAP staff. The program has exceeded all of our initial expectations and our children have demonstrated exceptional growth in all areas. Thank you everyone at CAP, you have given me peace of mind that my children are in wonderful hands."


"I would like to express my gratitude towards the hard work and dedication of the Staff and Management at BonAventure C.C.C. for not only striving for excellence in all aspects when providing care for my son, but also for making me feel comfortable to leave my Child in the Classroom and have peace of mind that he is in good hands."

Sonia Mojtahedi

"It was heartbreaking to have to leave my daughter after my Maternity Leave in daycare. The staff at Children Are People are what allowed me to go back to work with a sense of peace. My daughter was so loved from the first moment. I watched her grow and learn new things with the staff. Now she is in the Toddler class and they made the transition so easy for my daughter. She enjoys the activities, the singing and dancing, the crafts and story time, but the most important thing for me as her mother is that she loves her teachers. She is excited to see them, eager to learn new things from them and she feels safe with them. I am profoundly grateful to the staff for the care they give. "

Amy Clements

"We are just shy of approaching one year at Tumpane Childcare Centre. I have been extremely happy with the level of service and professionalism at the Centre.My son (Malachi) loves coming to school each and everyday and even asks to come on weekends. He is very fond of his teachers who are very kind and enthusiastic. The teachers are also so thoughtful and respectful to our family needs. I have the utmost confidence in Malachi`s well-being at the Centre. The program is well planned out and the newsletter each month keeps me well informed on the activities taking place. This allows me to follow up with Malachi on what he is learning. The concert the Centre put on in June with the children was incredible and the quality of the program was fantastic. This really shows the team effort and spirit with all the staff at its best. The entire team should be commended for their commitment. I would highly recommend Tumpane Child Centre to anyone with children who are looking to place them into a daycare program."

Leanne Haughton

"Our daughters, Noa and Shani Yeshayahu , have been attending the Baycrest Daycare Center for a year and a half. This has been a wonderful experience for us. We were fortunate to go through both the toddler and the intermediate rooms. In both, the staff was extremely caring and attentive to both children and parents. We had very good communication with their caregivers and the administrative staff as well. We always felt that our needs and concerns were heard and addressed. The program at the daycare is rich and diverse. The children do artwork, have music and dance classes, spend a lot of time outdoors etc. The classrooms are clean and equipped with a large selection of stimulating toys and games. Above all, we have watched our daughters over the past one and a half years. They have developed tremendously, they are happy girls and they are eager to go to daycare in the morning . I think that says it all."

Jonathan & Michelle Yeshayahu

"My twins have been enrolled at Pineway Child Care Learning Centre for nearly one year. During this time, I have experienced a beautiful spring concert, received 4 full folders of their work and also had a parent-teacher meeting made available to me to discuss their progress. My children sing countless songs because of the “music lady’s” weekly visits and are learning their letters through the reading program. The consistent staffing makes it easy for both my children and myself to have a meaningful relationship with their caregivers. As a parent, I am very satisfied with Pineway Child Care Learning Centre."

Kathy McLaughlin

Centre Updates

Reminding all Parents that all ICSG sites are peanut and nut free. Parents are not permitted to bring any food items into the child care centres that may contain or may have come into contact with peanuts and/or nut products. Your cooperation in this matter is appreciated.

All ICSG sites will be closed for the Civic holiday on Monday August 7 , 2017. We would like to wish all our families a safe and wonderful long weekend.